Refunds

• When will I receive my refund?

  Once we have received your returned item, we aim to process returns within 48 hours. Please then allow up to 3-5 working days for your refund to then be credited into your account. At busier periods like Christmas and New Year, this make take longer. You will also receive an automated e-mail once...

• Why haven't you refunded the delivery charge?

  Unless the goods are faulty the initial delivery charge is non-refundable. For more information please see our Returns policy.